Privacy Policy

TradeWorks Pro, Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2.1 Information You Provide

• Account information (name, email, phone number, company details)
• Payment information (processed securely through Stripe)
• Customer and business data you enter into the platform
• Communications you send to us

2.2 Information Collected Automatically

• Device information (browser type, operating system, device ID)
• Log data (IP address, access times, pages viewed)
• Location data (with your consent, for GPS tracking features)
• Usage patterns and feature interactions

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Provide customer support
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who perform services on our behalf (hosting, payment processing, analytics)
• Business Partners: Integration partners you choose to connect
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate security measures including:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Employee access controls and training

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 7 years for legal and compliance purposes.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain processing activities

We use cookies and similar technologies for:

• Authentication and session management
• Remembering your preferences
• Analytics and performance monitoring
• Marketing (with your consent)

You can control cookies through your browser settings.

Our services are not intended for individuals under 18. We do not knowingly collect information from children under 18.

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the platform.

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@tradeworkspro.com
• Address: TradeWorks Pro, Inc., 21200 S La Grange Rd, Frankfort, IL 60423
• Phone: (855) 456-8700